At The Boots Group, our Environmental, Social & Governance (ESG) framework focuses on four key pillars: Healthy Communities, Healthy and Inclusive Workplace, Sustainable Marketplace and Healthy Planet.
raised by Boots UK for Macmillan Cancer Support in 15 Years
hygiene products donated by Boots UK and No7 Beauty Company through The Hygiene Bank since 2020, to support people living in hygiene poverty
Thai Baht raised by Boots Thailand for Baan Gerda supporting children with HIV
Mexican pesos raised by Farmacias Benavides for Fundacion Alma
raised by Boots for The King's Trust supporting youth initiatives
year in a row Farmacias Benavides recognised as Top Employer/Super Empresas by Expansion
Liz Earle Beauty Company is B Corp certified
in April 2024 Boots own-brand was the biggest Cruelty Free International Leaping Bunny approved range in the UK
Recycle at Boots now available in 800 stores across the UK
Boots UK's operational waste went to landfill OR >99.5% of Boots operational waste diverted from landfill for the fifth year in a row
waste from The Boots Group recycled or reused in 2024
scope 1 and 2 emissions reduction across the Boots Group since 2019
We believe communities thrive when they are full of healthy people. We help our patients and customers by increasing their access to health services and medications through partnerships, while also advocating for those in need of support.
Our focus is centred on:
Access to affordable healthcare - ensuring everyone has access to the healthcare they need
Community engagement and partnerships - collaborating with stakeholders to tackle health challenges
Our team members are our most important asset and we are dedicated to creating a healthy, safe and inclusive workplace where all team members, customers and patients feel valued.
Our focus is centred on:
Prioritising team member health, safety and wellbeing
Cultivating an inclusive and supportive culture
We believe a sustainable marketplace is built on a foundation of shared responsibility and collaboration. We responsibly produce owned brand products, taking human and animal rights into account, and expect our suppliers to do the same. This commitment to quality allows us to meet patients' and customers' expectations for sustainable production, packaging and contributions to a circular economy.
Our focus is centred on:
Sustainable products, packaging and circular economy
Patient and customer experience
We recognise that a healthy planet is essential to the wellbeing of the communities we serve. Our efforts are focused on sustainability, with a commitment to reducing our impact and promoting long-term environmental health. We are committed to being efficient with our resources and remain focused on meeting our reduction targets for emissions, waste and plastic, while expanding recycling initiatives.
Our focus is centred on:
Climate change resiliency
Responsible waste management and reduction within our operations
We are committed to transparent reporting in all aspects of our business including our progress in ESG activities.
Our ESG strategy is a key pillar of our purpose and is overseen by the The Boots Group ESG Committee who oversees the ESG agenda on behalf of the Board, including but not limited to:
